COVID-19 Supply Chain Updates

Avendra’s supply chain experts are working with suppliers every day on your behalf to understand how the supply chain is being impacted by COVID-19 and to find sources for the products and solutions you need to operate safely and effectively. To keep you informed, we will continue to send critical news as needed. We are sending regular communications via emails to all active contacts. Not getting our communications? Email CustomerService@avendra.com and we’ll get you on the list. You can also give us a call at 866-AVENDRA. We are here to help.

Important Information for Ramp-Up and Reopening

NEW! Supply Chain Spotlight - In this communication, we provide an overview of affected categories along with Actions and Implications intended to help our customers prepare and adjust operations accordingly.
Reopening Handbook for Customers in Canada
Reopening Handbook for Customers in the US
Reopening Handbook for Customers in Mexico, Central America and the Caribbean
Supplier Lead Times - Information on supplier lead times to help properties ensure service suppliers, distributors and property associates have allocated enough time for projects to be completed prior to ramp-up
Ecolab has created resources to assist general managers and operators, corporate-level associates, and provide overall guidance on resuming operations. Download Ecolab’s latest reopening procedures for hospitality below:

Reopening Procedures for Equipment - Reopening procedures for equipment including suggested actions and contact information, if applicable
COVID-19 Remediation Suppliers - List of contracted suppliers that are able to assist in the effort to effectively sanitize your properties

Guidance and Best Practices

NEW! Avendra Supply Chain Best Practices 2022 - Tips for managing supply chain interruptions
NEW! Pricing Fluctuation and Inflation Projections: Q1 2022 Commodity Market Update (published December 2021) & 2022 Cost Outlook (published July 2021)
NEW! AHLA 2022 State of the Hotel Industry - Examines the high-level economics of the hotel industry’s recovery, changing business and consumer travel sentiments, and the role technology will play in meeting the needs of our guests now and in the future.
Disposable Gloves Market Conditions and Three Ways to Save When Making Purchases - Philip Fasano, Director of Strategic Sourcing and Category Strategy Leader, provides insight on what the glove market looks like for the rest of 2021 and what customers should know about gloves to meet their operation's needs and save money
Avendra Client Education Series - Access recordings from our webinar series that include topics like sustainable purchasing and indoor air quality.
F&B Product Solutions Guide - A resource for US customers to help you provide food and beverage options in a safe and efficient way, to meet guest needs while maximizing labor efficiencies. Product options are organized by category (e.g., prepared meals, grab & go, to-go packaging). If your property falls into one of these management groups or brands, please click below for the appropriate version:

Short-Term Cost Containment Recommendations - Suggestions on how to reduce costs in your operations from Avendra Consulting Services (ACS)
Cooler Storage Best Practices - Quick guide on cooler storage best practices to assist non-culinary hoteliers during this transitional period
Avendra Elevator Program – Guidance for difficult operating conditions
Safe and Effective Use of Cleaning Chemicals - What to consider when properly sanitizing and disinfecting at your property
Guidance for Sanitizing Wipes - Wipe packaging options, purchasing recommendations and wipe typs available
Sprayers, Misters and Foggers FAQs - Read the FAQs about what we have learned so far and what we are doing to bring a solution to
Avendra’s customers
FAQs on UV Sterilization - Read the FAQs on UV Sterilization from the Avendra Sourcing Team
Sustainability Guidance – Top Things to Consider When Purchasing Disposables
Forehead and oral temperature variances and other basic information on NCITs (FDA)
CDC Temperature Check FAQs - FAQ from CDC Website regarding Temperature Checks…
List N: Disinfectants for Use Against SARS-CoV-2 (COVID-19) - All products on this list meet EPA’s criteria for use against SARS-CoV-2, the virus that causes COVID-19
Remediation Services by Geography: US, Canada, Puerto Rico, Caribbean/Mexico/Central America

COVID-19 Resource Guide

Click to download the latest version of Avendra’s COVID-19 Critical Resource Guide

This document provides:

Guidance on where to buy critical items such as personal protective equipment (PPE), disinfectants and sanitizers, disposable products, and more
Information on new and emerging products and services that may be of interest as you look to provide safe and healthy surroundings for your guests and employees
Commentary and direction on categories that may experience periods of volatility in pricing or supply
Where available, we have included links to download item level detail including SKUs, distributors, lead times, and more in order to help you quickly source the items you need

Please remember:

Prices, lead times, and availability are changing frequently for a variety of reasons, so check supplier websites or applicable ordering platforms for the most up-to-date information
Always consult your brand and/or management company before making purchasing decisions
This guide is meant to support all Avendra customer geographies. Many products are available for export but could result in higher costs and longer lead times. If you have questions about additional in-country sourcing options, please reach out to your Avendra representative or contact CustomerService@avendra.com

Custom Resource Guide versions:

To help you align with your brand and management company guidelines, we have customized versions of the Resource Guide for the following customers. If your property falls into one of these management groups or brands, please click below for the appropriate version:

Quality Assurance & Safety Guidance

AHLA's Safe Stay Meetings and Events Checklist - A tool for long-term planning to ensure the best public health practices are utilized by businesses looking to host meetings and events in the future.
Sanitation Checklist - Quick checklist of recommended areas and items to sanitize
Hand Sanitizer Use Guidance - Guidance on hand sanitizer selection, use considerations and how to properly refill sanitizer dispensers from bulk containers
Supplier and Customer Delivery Guidance - These guidelines assist in outlining optimal preventative measures to ensure the safety of the delivery and receiving personnel during COVID-19
N95 Respirators vs. Surgical Masks - Visit the FDA’s page to learn about the difference between N95 respirators and surgical masks (face masks) and the CDC’s recommendations for use by the general public.

As noted by the FDA, it is important to recognize that the optimal way to prevent airborne transmission is to use a combination of interventions from across the hierarchy of controls, not just PPE alone. Consumers should keep in mind that cloth and surgical masks do not block small particle transmission and, primarily, help to prevent large particle transmission, from people speaking for example. These need to be washed regularly if they are cloth (daily at minimum) and disposed of properly, if disposable (sealed in a plastic bag).

Face Mask 101 - An overview of the types of masks, their intended use, safety considerations and best practices
Mask order forms:

Cintas

Aramark Uniform Services US

Aramark Uniform Services Canada

Disposable Gloves Buying Guide - Quick overview of available disposable glove options

COVID-19 Supply Chain Updates

Content Editor

COVID-19 Supply Chain Updates